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Customer Reviews

Ronin has done an excellent job. Polite, professional and seems quite knowledgeable about what he does. Arrived at late hour to save the day. Great service I can recommend.
Great service thanks guys
We found the office receptionist very detailed
And Luke checked our furnace over and was very informative as well.
Julian also visited our home to check the hot water tank and he explained everything that he would do to replace the tank .
Really happy with the service and the professionalism.
I called regarding a leak on Superbowl Sunday. Austin A. Was here in less than 40 minutes. He fixed the problem and was super helpful and patiently answered all my questions about a couple of other things!
Ronin did an amazing job with our furnace, and Julian completely overhauled our plumbing. Thanks for everything guys the service was top notch! I highly recommend CE for all your plumbing and HVAC needs.
Came super quick to diagnose and provided heater for us thanks so much
Luke was prompt, courteous, professional and informative. I would not hesitate to recommend him.
Luke McMillan from Kelowna was super patient and provided excellent service. He was super thorough and explained everything in great detail! Highly recommend 🙂
Had Sam come to our house and give us a quote today. He was very knowledgable and friendly. We have not yet used this plumbing provider, but after this experience, we likely will. Thanks Sam
Ronin was amazing. Very knowledgeable and went above and beyond to help solve our problem. Would not hesitate to contact them again.
While Austin was friendly and presumably did quality work, I would say CE’s pricing policy is on the high side.

They have a ~$100 call out charge, which is waived if they do some work. I was expecting the charge for the work to be by the hour plus parts.

However, after assessing the problem, the estimated cost of repairing my kitchen sink, which would take about an hour, will cost ~$400. Austin explained to me that it is company policy to charge a fixed rate, even on small jobs. The company line is that this is to provide customers with, “transparency and consistency” with their services. To say the least, I was surprised by this policy.

Anyhow, after complaining about the price, I agreed to pay for the work to continue. Parts were needed, which cost $273.

While the work was good, the price is higher than I would like to pay.
Courteous, prompt and thorough service from Julian. Repairs to drain and installed toilet working well.
Ronin did an excellent job on our furnace inspection. He was on time, very friendly and knowledgeable. We felt his advice was on point. We’ve used CE Pumbing & Heating before and always great service. Thank you!
Austin did a great and thorough job, was very kind and informative and appreciated his service.
He was amazing! It went by faster than expected, would recommend!!!!!!
Craig and Daylon did a fantastic job installing our furnace, heat pump, and tankless water heater.

They were always on time and professional and they went above and beyond with their work. We had a great experience working with them.

It was also great working with Sam at the start of this project. Sam was always easy to get a hold of and provided great recommendations based on his years of experience.

Thanks CE team!
Had a leak under the kitchen sink, called CE Plumbing and Julian Metz came to the rescue!
Julian called me to let me know he was on the way, arrived within the time stated, introduced himself, very personable, polite, always put boot covers on when going in and out. Readily identified the problem and fixed it. Checked the bathrooms, laundry room, water heater etc. all part of the visit, no charge. Identified some issues and outlined what needs to be done. I was very impressed, Julian explained what he was doing, cleaned up after the repairs, again very polite and personable. I would definitely recommend this company based on Julian’s visit.
Julian was fantastic and thorough and fixed everything I needed done. Even a last minute thing I asked him about he was able to fix as well. Would use them again for sure
Austin was great. Very professional and provided explanation as he was testing our issue. Would definitely recommend CE Plumbing & Heating.
Customer service was spot on. Service request date was accommodating. Luke came to the house, called ahead of time before arriving and was very informative. Was respectful in our house and answered all our questions. Thanks so much for the great service.
I wanted to write a review for Craig Boelsgaard and Daylon Roberts from CE Plumbing. It's been an absolute pleasure having them do the work for us for the past three days.

There was friendly, excellent service. I had CE Plumbing in to change the Poli-B out in our house, and Craig provided clear communications. They both worked very hard, ensuring the fewest number of holes to complete the job. They were here early and stayed late to stay on schedule.

I highly recommend both Craig and Daylon and CE Plumbing!
Thank you so much.
Happy with the service!
We have had both Austin and Craig come out for service calls at different times. Jobs done quickly and effectively and both awesome guys to boot
Great and very prompt service. Took the time to ensure the drain got cleared and cleaned everything up once work was done
Austin is very professional and did excellent service.
Had a New Gas Range hooked up, and Austin was very friendly, informative. Was very careful to check all the details and keep the work area clean.
Austin was very knowledgeable and thorough while repairing a plugged drain pipe. Although he was here for the aforementioned; he made sure to check and educate on other potential areas of concern in the plumbing system. Overall a really good experience with this company.
Late one night I had an emergency plumbing issue that woke me up out of my sleep, And it didn’t come from the toilet a bunch of human waste and Garbage came flying full speed out of my shower drain. It only got progressively worse every time the tenants upstairs would use their bathroom and it was too late In the evening to message them so I had to wait until the morning at which point my entire bathroom had flooded. My shower was the first part that got blown up with filth, and then every time mt Neighbours upstairs would flush or shower etc, water started to come out from under the base of my toilet. To make it worse the water would rise inside my toilet until it was spilling over but you like The water that was coming out from under the toilet base this was again human waste so needless to say I was up all night absolutely in a panic using every towel I owned ,dish towels, and I even had to use 3 sets of sheets to stop the flooding because even though I had a mop and bucket, the flooding was just coming too fast and every time I get it under control, I would go to bed only to wake up to hearing more water splashing around.
The second 7 AM hit, I made an emergency call to my landlord who contacted CE plumbing, This was the weekend the middle of December and they got someone from their company to come help me within the hour. I couldn’t have been more happy. My flooded bathroom, I had decided after trying my hardest to just mop water up and once I figured out that was just fruitless, I just shut my bathroom door, put a towel wedged as tight as I could in the bottom So we didn’t leak out into the hall. Once he came I was mortified when I opened the door because of the filth and the smell and flooded Murky water, even though it wasn’t mine? The Plumer didn’t skip a beat or make me feel embarrassed. He asked a few important questions and went straight to work . The guy that cames name was Julian. I just packed my animals left so I could have a shower at my parents house and just relax while he did his work. I left the key for him to lock up and dreaded going home knowing that I would have to instantly clean my shower and my toilet in the least. Finally after dinner I got home and braced myself to go into the bathroom and to my surprise Julian had cleaned everything up in my shower. He had wiped everything down the floor, the walls all cleaned event the sink and the base and outside of my toilet.I did the biggest happy dance in the world because all I could think of was cleaning someone else’s waste, all the laundry and being already exhausted I can’t Put into words how overjoyed I was . He absolutely went over and beyond by doing that and also when he was finished work and was halfway home, he called me to see where I was cause the house wasn’t locked, and I told him I left the key there for him to lock it to which he turned around drove all the way back to my place in kettle Valley and locked the door, had I known he was almost home I would’ve never told him to go back and lock it but without hesitation, he went and made sure that my house was locked and safe as well as clean and most importantly fixed. I highly highly highly recommend this company, I haven’t used any of the other people that work there yet, but I have spoken to another gentleman on the phone and he was lovely to speak to. I would hire Julian again in a heartbeat because he just really went over and beyond.
I recommend this plumbing company to anybody who needs trustworthy, fast efficient, and good plumbers who know what they’re doing.
Thanks !!!
They came as soon as I called water heater went on Christmas day called boxing day and it is installed already thank you Craig
We had Julian Metz from CE plumbing and heating do all of our PEX water pipe replacement. From planning, to replacement, he really cares and it shows! He changed out bathroom faucets and shower hardware. Also changing all hardware to our water tank. And suggesting safety upgrades that we needed. He also helped us put in access panels where needed. He did an amazing job. We will gladly call him again.
Korey came by to deal with a leak below the toilet, he was extremely professional and polite. He did not only checked the toilet, he also checked around the house for other potential issues. He was unable to complete the full repair only because he was missing parts. He had suggested another appointment to be rescheduled and sent over the quotes promptly.
We have had the pleasure of dealing with Julian Metz from CE Plumbing over the past few years, and he is the best plumber we have ever found!
He resolved two water issues for us, and today installed a Moen water meter for us.
He is reliable, calm, very knowledgeable and kind. An absolute pleasure to deal with!
The office gals have been very supportive and pleasant as well.
Five star rating from us
Julian was very thorough and communicated well. Probably saved us from an emergency too!
Found sorce of leak which was the washer, replaced hose & taps which were also leaking. Thanks Julien.
Luke is amazing!
Awesome work!! Would recommend!!
Luke has been very professional, polite, and very helpful. Thanks for getting our heater back up ans running. He did an amazing job.
Polite, explained everything and was very patient. Highly recommend
Excellent job
Sam was very courteous and informative

He made sure we understood the process from end to end

Thanks, Sam. We really appreciate you taking the time to help us understand our options.
Austin saved the day this weekend, quick and efficient service for my rental property. Thank you again, I appreciate it
Professional, knowledgeable, efficient, tidy, great communication
Julian did a great job. He was professional, went through all my repair options and left my bathroom clean before he left. I was very satisfied. Thanks
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