Customer Reviews
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Good company atmosphere. Great team!
Response from the owner: Thanks for the fantastic review! We're happy to have served you well.
Excellent job
Response from the owner: Your satisfaction is our reward. Thank you for the 5-star review!
Sam was very courteous and informativeHe made sure we understood the process from end to endThanks, Sam. We really appreciate you taking the time to help us understand our options.
Response from the owner: We appreciate your feedback and the 5-star rating! It means a lot to us.
Austin saved the day this weekend, quick and efficient service for my rental property. Thank you again, I appreciate it
Response from the owner: Thank you for your kind review! Your satisfaction is our top priority.
Professional, knowledgeable, efficient, tidy, great communication
Response from the owner: We appreciate your 5-star rating! It's wonderful to know we met your expectations.
Julian did a great job. He was professional, went through all my repair options and left my bathroom clean before he left. I was very satisfied. Thanks
Response from the owner: Thank you for the 5 star rating! We're pleased to know you had a great experience.
Julian is very professional and very skilled at what he does as a plumber . He is very personable and explains what he I doing and why . We will be requesting Julian to perform work for us again very happy with his work
Response from the owner: Thanks for the fantastic review! We're happy to have served you well.
A+++
Response from the owner: Thank you for the 5 star rating! We're pleased to know you had a great experience.
As a Manager at CE Plumbing And Heating, we have a really good group of people that always strive to be the best. Wether its in the field or office we have a great working culture and continuously learn from each other. The vision of the company is strong and with the leadership of both Edrice and Chris the sky is the limit.
Response from the owner: We're delighted you had a great experience with us. Thanks for the 5-star review!
I had the opportunity to have CE come and look at my furnace that had stopped working. They were prompt and concise with their service. The tech came on time and detected the problem in a fair period of time. He dealt with the problem the same day and got my furnace working again. A day later the furnace stopped working. I had called the company and heard back a couple days later. They had fit in the same tech, which he came the next day and detected a different problem. The same day he fixed the issue and had my furnace running. Unfortunately, the furnace quit working within 12 hours of service. I called the company as they guarantee their work and they discussed with me the issue and came to a resolution with me to refund me for the second service. Their staff are very friendly and efficient. The customer service that I had for the second issue were prompt on getting back to me and coming to a solution together. I would like to thank the staff at CE for the guaranteed service of work and coming to a resolution so quickly…thank you.I would recommend their service for your heating needs.
Response from the owner: We appreciate your feedback and the 5-star rating! It means a lot to us.
Timely and friendly service
Response from the owner: Thanks for the fantastic review! We're happy to have served you well.
Highly satisfied with both Mike and Luke. Luke arrived to my home early as I was without hot water. Mike arrived today as scheduled and was extremely professional and knowledgeable. Kudos to both Mike and Luke for a job well done.
Response from the owner: We appreciate your 5-star rating! It's wonderful to know we met your expectations.
Great comprehensive tune-up for our furnace performed by Ronin who provided a recap and photos of all key checks performed and recommendations.
Response from the owner: Thank you for the glowing review! We're thrilled to hear that you're happy with our service.
Very informative... looking forward for the problem solution to be done then will give another rating.. so far , much appreciation for solving pur problem
Response from the owner: We appreciate your feedback and the 5-star rating! It means a lot to us.
Ronin did a thorough and amazing job servicing our furnace and answering all of my questions. The level of excellence and professionalism from all the staff at CE Plumbing is unlike anything I have experienced before. Many thanks, Ronin!
Response from the owner: We're delighted you had a great experience with us. Thanks for the 5-star review!
Response from the owner: Thanks for the fantastic review! We're happy to have served you well.
Julian is hands down the best plumber I've ever worked with! From the moment he arrived, I could tell he genuinely cared about getting the job done right. Not only was he super knowledgeable, but he took the time to explain everything clearly so I understood what needed to be done. He was punctual, friendly, and really went above and beyond to make sure everything was perfect before he left. It's rare to find someone who combines great work with amazing customer service—Julian does both! Definitely CE plumbing are my Plumbers from now on!
Response from the owner: Your satisfaction is our reward. Thank you for the 5-star review!
I had the pleasure of working with Julian from CE Plumbing, and I couldn't be more impressed! He provided an exceptional service by conducting a thorough evaluation of my entire house and offering multiple solutions to address my plumbing issues. Julian's knowledge is top-notch, but what truly stands out is his outstanding customer service. He was attentive, professional, and genuinely cared about finding the best options for my home. I highly recommend him and CE Plumbing to anyone looking for a reliable and skilled plumber. You won't be disappointed!
Response from the owner: Your satisfaction is our reward. Thank you for the 5-star review!
Response from the owner: Your 5-star review made our day! Thanks for choosing us.
Ronin arrived at the time promised to evaluate and address an issue we were having with our furnace. He was able to identify and fix the problem. He also provided some valuable advice and practical options for ongoing maintenance of our furnace
Response from the owner: Thank you for the 5 star rating! We're pleased to know you had a great experience.
We have had Edrice and Chris do the HVAC and Plumbing on 2 new builds within the last 5years. The team has always been easy to work with and the service has been outstanding, even with call-backs. Highly recommend them for your plumbing and HVAC needs.
Response from the owner: Thank you for the 5 star rating! We're pleased to know you had a great experience.
CE Plumbing & Heating’s team have been fantastic to work with. They go beyond the basic services they offer with ensuring that we are well taken care of for related services and the follow up afterwards is fantastic.
Response from the owner: Thank you for the glowing review! We're thrilled to hear that you're happy with our service.
Ronin attended our home for a furnace maintenance. He was on time and was very polite. He explained the process and took the time to answer my questions. There were a couple of issues he discovered during the tune up and he gave me options on the best way to proceed. This has been my second interaction with a technician from CE and would recommended this company.
Response from the owner: Dear Fred, thank you for taking the time to leave us a 5-star review for CE Plumbing & Heating - Kelowna Plumbers & HVAC. We are thrilled to hear that Julian provided excellent service during both your outdoor faucet replacement and plumbing inspection. We pride ourselves on clear communication and thorough explanations to help our customers feel confident in their home's safety. Thank you for choosing us for your plumbing needs. If you ever have any questions or concerns, please don't hesitate to reach out to us. Thank you again for your support and for choosing CE Plumbing & Heating. Sincerely, the CE Plumbing & Heating team.
Amazing service. Super fast and efficient
Response from the owner: Your 5-star review made our day! Thanks for choosing us.
CE Plumbing & Heating is a company that prioritizes professionalism, customer care, and employee well-being. I love being part of a team that’s dedicated to providing top-notch service while maintaining a great work-life balance.
Response from the owner: Your satisfaction is our reward. Thank you for the 5-star review!
The leadership team here is incredibly supportive, and genuinely listen to feedback the benefits and incentives are excellent Iam proud to be apart of such a great team that prioritizes its employees and its customers
Response from the owner: Thanks for the fantastic review! We're happy to have served you well.
This is the best company I’ve worked for! CE Plumbing & Heating provides ample training and career development opportunities. They’re committed to helping employees succeed and recognize hard work. I feel valued and supported here.
Response from the owner: We appreciate your 5-star rating! It's wonderful to know we met your expectations.
Top notch. Got a new commercial heating cooling unit installed outside for our office. These guys are amazing. Craig the installer was great, Sam the project manager and Ryan the owner were just outstanding. Couple hickups along the way and it ending being my old wiring. The had to charge a little extra however only charged us for the actual dead costs and made no extra money. Solid business 100%.
Response from the owner: Hi Sebastiaan,Thank you for your fantastic review! We’re thrilled to hear you had a top-notch experience with our team. Craig, Sam, and Ryan truly appreciate your kind words and recognition of their hard work.We’re glad we could resolve the issues with your old wiring quickly and transparently. Ensuring fairness and honesty in every project is a core value for us, and it means a lot to know you noticed.Thank you for trusting us with your office’s heating and cooling needs. If you ever need anything else, don’t hesitate to reach out!
CE Plumbing & Heating is a well run company, offering a high level of service to their customers. From management to the workers, they are all respectful and informative to your needs. I highly recommend CE.
Response from the owner: Thank you for your wonderful feedback, Ian! We’re thrilled to hear that you had a positive experience with our team. Your recommendation means a lot to us. We look forward to serving you again in the future!
CE Plumbing Heating and Cooling provided excellent service. Their technician was prompt, professional, and fixed my issue quickly. The quality of their work was top-notch, and they ensured everything was running smoothly before leaving. I’m very satisfied with their service and would highly recommend them for any HVAC or plumbing needs.
Response from the owner: Thank you for your wonderful review, Aman! We're thrilled to hear that our technician provided you with prompt and professional service. Your recommendation means a lot to us, and we look forward to assisting you with any future HVAC or plumbing needs!
CE Plumbing & Heating is a top player in HVAC and plumbing, focused on improvement with a well-organized structure and a positive, team-friendly culture.
Response from the owner: Thank you for your fantastic review, Kuljinder! We are delighted to hear your positive remarks about our team and structure. Your support motivates us to keep improving and providing top-notch services. We appreciate your feedback!
The CE team is outstanding in both the Plumbing and HVAC side, their professionalism and skills put them up in a league of their own. If you are looking for any Plumbing or HVAC services they are the ones to do the job for you.
Response from the owner: Thank you for your wonderful feedback, Sebastian! We're thrilled to hear you had a great experience with our team. Your recommendation means a lot to us, and we look forward to assisting you with any future plumbing or HVAC needs!
CE plumbing and heating an amazing company with a great atmosphere, work ethic and integrity when it comes to Plumber and HVAC. Kris And Brandon take great pride in their leadership roles under HVAC and assist, plan and mentor all of the CE employees with no hesitation. When it comes to repairs, builds, or even a quote, I highly recommend CE!
Response from the owner: Thank you for your fantastic review, Thomas! We're thrilled to hear your positive experiences with Kris, Brandon, and our team. Your recommendation means the world to us and motivates us to keep delivering exceptional service. We appreciate your support!
Amazing company, great service from top to bottom. If I could give it 6 stars I would!
Response from the owner: Thank you for the fantastic review, Mike! We're thrilled to hear you had such a positive experience with our service. Your support means a lot to us, and we look forward to serving you again in the future!
Super professional. Answered all my questions.
Response from the owner: We're delighted you had a great experience with us. Thanks for the 5-star review!
Response from the owner: Your satisfaction is our reward. Thank you for the 5-star review!
We are very impressed with CE’s service, they responded quickly to our emergency heating needs, their tech Craig was very professional and his customer service was really good, he did a great of explaining the issues we were having and advice for future maintenance, I would highly recommend them for any HVAC and plumbing needs
Response from the owner: We appreciate your 5-star rating! It's wonderful to know we met your expectations.
Good service, knowledgable diagnosis of the problems and any related issues, and fixed it well.
Response from the owner: We're delighted you had a great experience with us Nathan. Thanks for the 5-star review!
Excellent service and explanation of our utilitiesSolved the problems efficiently and in good timeThank you
Response from the owner: Your 5-star review made our day Martha! Thanks for choosing us.
Edrice at CE plumbing was so helpful, had a leak in our basement, and it turned out we needed alot more plumbing work after identifying the problem. He had guys out the same day, and got everything wrapped up for us. If you need affordable quality work, these are the guys to use!
Response from the owner: We appreciate your 5-star rating! It's wonderful to know we met your expectations Kyle.
Fast and efficient, knew his way around the problem.
Response from the owner: Thank you for the positive review Greg! We're happy you enjoyed our service and will aim to make your next experience even better.
Austin came in and was very knowledgeable and personable, he gave us quite a few options to solve our on demand hot water problems. Would recommend
Response from the owner: Thank you Celia for your kind review! Your satisfaction is our top priority.
Had my whole house’s Poly-B plumbing replaced with PEX, and these guys were fantastic! They showed up on time every day for four days straight and got the job done with minimal holes in the walls. They even left the place fairly clean afterward. Sam gave me the initial quote, and Craig, along with a few helpers, handled the work. Everyone was professional, knowledgeable, and super friendly. I’d definitely recommend them!
Response from the owner: We appreciate your 5-star rating Dan! It's wonderful to know we met your expectations.
Response from the owner: We appreciate your feedback and the 5-star rating! It means a lot to us Mark.
Response from the owner: Hi Geoff, thank you for your 4-star review for CE Plumbing & Heating. We are grateful for your support and we're happy to hear that you had a good experience with our team. We want to make sure our customers are completely satisfied, so if there are any specific concerns mentioned in your review that we can address, please let us know. We value your feedback and we hope to continue providing you with excellent service. Thank you again for choosing CE Plumbing & Heating -
Had CE in recently for both plumbing and fircase work - extremely professional and knowledgeable. Transparent in fees and great at explaining what is done/needed. I recommend and will not hesitate to call them again.
Response from the owner: Hi James, thank you so much for the 5-star review of CE Plumbing & Heating! We are thrilled to hear that you found our team to be professional and knowledgeable. It was our pleasure to assist you with both plumbing and fireplace work. We believe in being transparent with our fees and explaining our services to our customers. We are grateful for your recommendation and we look forward to working with you again in the future. Thank you for choosing CE Plumbing & Heating!
Response from the owner: Hi Magdalene, we are thrilled to hear that you had a 5-star experience with CE Plumbing & Heating! Thank you for choosing us for your plumbing and HVAC needs. We are glad that our services met your expectations. Your positive feedback means a lot to us and we truly appreciate your support. Don't hesitate to reach out if you ever need our services again. Thank you for taking the time to leave us a review. Best, CE Plumbing & Heating
We had an irrigation end of season blow out, the company that performed it left with a leaking water valve. Fortunately Austin was able to come to evaluate what was going on; he had the city service technician at our place in 30 mins!!! Thank you Austin great service
Response from the owner: Hi Robin,Thank you so much for taking the time to leave us this 5-star review for CE Plumbing & Heating. We are thrilled to hear that Austin was able to come to your rescue and quickly resolve the issue with your leaking water valve. We pride ourselves on providing efficient and reliable service and we're glad we could exceed your expectations. Please don't hesitate to reach out to us if you ever need any further assistance. Thank you for choosing CE Plumbing & Heating
